Support

Frequently Asked Questions

What is SundMo?+

SundMo is a book translator and reader. Upload an EPUB or PDF, translate it into another language with AI, and read it right in your browser or in our apps — with the original formatting and chapters preserved.

What file formats are supported?+

EPUB and PDF are supported today, with export back to EPUB after translation.

Is SundMo free to use?+

Yes. The Free plan includes a limited number of book translations per month at standard speed. SundMo Pro (unlimited translations, priority speed, offline reading) is coming soon.

When is the beta launching?+

We're estimating a v1.0 beta release around August 17, 2026. Join the waitlist on the homepage to get notified the moment it's ready.

What platforms does SundMo support?+

SundMo works today as a web translator in your browser, with a Windows app available now. Android and iOS apps are coming soon.

Is my uploaded document private?+

Yes. Your documents are used only to provide the translation service — we don't sell or share their contents. See our Privacy Policy for details.

How do I report a bug or request a feature?+

Head over to our Feedback page and email us — we read every message and it directly shapes what we build next.

Still have a question? Contact us and we'll get back to you.